홈페이지로 돌아 가기
쿠스코 및 마추픽추 투어
모든 예산에 맞춘 맞춤형 투어
KO USD  
Page 1 of 11
Lost cell phone
Tomislava
2017년 2월 21일, 11:28

Dear madam or sir,

I was yesterday in Machu Picchu with my husband and I lost my cell phone in the snack bar around 4.30, just before the closing time. It is a samsung galaxy S7 edge gold phone with a pink case (mask). We are in Cusco today and tried calling Belmont Sanctuary lodge, but there was no answer.

If by any chance you found my phone, I would be so happy if you could send it to my address in USA and I would pay you for the cost.

I tried emailing the Belmont Sanctuary Lodge as well as emailing the Snack bar, but had no luck.

Sincerely,

Tomislava

Re: Lost cell phone
Messages: 825
2017년 2월 21일, 11:39

Good morning,

Thank you for contacting us.

However, I confirm you we cannot help you. We are a private travel agency, we don't manage the Machu Picchu archaeological site or the Snack facilities. You did not purchase the entrance tickets with us. You must contact the Snack through the Belmont Sanctuary lodge.

We are sorry we cannot be of help.

Best regards,

Page 1 of 11

이 메시지에 대한 설명